Payment Policy for TextileSilotech

Effective Date: November 27, 2024
Website: www.textilesilotech.com
Address: 789 Brocade Avenue, Los Angeles, California, 90001, United States
Phone: (213) 555-9876
Email: support@textilesilotech.com

Introduction

This Payment Policy outlines the terms and conditions related to transactions on TextileSilotech’s website. By completing a purchase, you agree to adhere to the terms described herein.

1. Accepted Payment Methods

We offer secure and convenient payment options, including:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover
  • Digital Wallets: PayPal, Apple Pay, Google Pay
  • Gift Cards: TextileSilotech-issued gift cards (if applicable)

2. Payment Currency

  • All transactions are processed in US Dollars (USD).
  • International customers may incur additional fees for currency conversion, based on their financial institution’s policies.

3. Payment Security

At TextileSilotech, your payment security is a top priority:

  • SSL Encryption: Ensures all transactions are encrypted for maximum security.
  • Trusted Payment Gateways: Payments are processed securely via third-party providers.
  • No Data Retention: TextileSilotech does not store sensitive payment details such as credit card numbers or CVV codes.

4. Payment Processing

a. Authorization and Confirmation

  • Payments must be authorized and successfully processed before an order is fulfilled.
  • A confirmation email with order details will be sent upon successful payment.

b. Failed Payments

  • If a payment fails, verify your payment details and ensure sufficient funds are available.
  • Orders with failed payments will not be processed until payment is completed.

5. Taxes and Additional Fees

a. Sales Tax

  • Applicable sales tax is calculated based on the shipping address and local tax regulations.
  • The total tax amount will be displayed during checkout before finalizing your payment.

b. International Fees

  • Customers outside the United States may be responsible for customs duties, import taxes, or additional fees imposed by their respective countries.

6. Refunds and Cancellations

a. Refunds

  • Refunds are processed in accordance with our Refund and Returns Policy.
  • Approved refunds will be issued to the original payment method and may take 5–10 business days to reflect, depending on the financial institution.

b. Order Cancellations

  • Orders may be canceled within 24 hours of placement for a full refund.
  • Cancellation requests made after this timeframe will be treated as returns, subject to our Refund and Returns Policy.

7. Disputes and Chargebacks

a. Resolving Payment Issues

  • If you notice an unauthorized charge or encounter an issue with your payment, contact us immediately at support@textilesilotech.com.
  • We will investigate and resolve the issue promptly.

b. Chargebacks

  • Initiating a chargeback without prior communication may result in account suspension or denial of future services.
  • Customers are encouraged to contact us directly to resolve disputes before pursuing a chargeback.

8. Fraud Prevention

  • TextileSilotech actively monitors transactions for suspicious activity to prevent fraud.
  • Orders flagged as potentially fraudulent may require additional verification or may be canceled.

9. Subscription Payments (if applicable)

  • For subscription-based services, the payment method provided will be charged automatically based on the agreed billing cycle.
  • Subscriptions can be canceled at any time through your account settings or by contacting customer support.

10. Changes to This Payment Policy

TextileSilotech reserves the right to update or modify this Payment Policy at any time. Updates will be posted on our website, and significant changes will be communicated directly to customers.

11. Contact Us

If you have any questions or concerns about this Payment Policy, please contact us: